Safe Garage Door Assessment and Repair

by | Dec 25, 2020 | Damaged Garage Door Panel, Garage Door Repair Services, Residential Garage Door Services | 0 comments

Safe Garage Door Assessment and Repair2020 has been difficult for many of us. As COVID-19 has spread across the country, we have been asked to stay home more than ever, social distance and wear masks in order to reduce the spread and relieve the strain of the hospitals and health care workers. The team at Rise & Shine Garage Doors is doing our part to help keep our clients and our staff safe, while providing the strong customer service and repairs that will stand the test of time.

We understand how difficult the last several months have been for many of our customers. We have remained open, considered an essential business. We have put new safety measures in place to do our part to minimize the spread of COVID-19. These new policies include:

Our experienced technicians will communicate with you by phone or email rather than face to face. We will practice social distancing and not shake hands when we meet you and your family. We can complete garage door assessments without you even leaving your home and provide our diagnosis and recommendations via the phone, while you remain in the comfort of your own home.
We provide our estimates and payment options virtually (email/phone/online) instead of in person. Right now, we request that our clients pay by credit card (rather than cash or check) when possible.
We follow a careful cleaning process before and after each job. We sanitize our hands, shoes as well as all equipment in between jobs.
We carefully monitor state and national safety guidelines and incorporate them into our COVID policies.
We listen to our customers. If you have concerns about our process, our work or interacting with members of our team, we want you to tell us. Our job is to serve our customers, and this is the cornerstone of our business. We remain flexible during this difficult time.

Same Day Garage Door Repair

Rise & Shine Garage Doors specializes in all types of garage door maintenance and repairs and, when needed, garage door installations. This includes spring repair, cable replacement, opener replacement, repair of the sensors, tracks, and chains. In addition, we recognize that your garage door is a part of your everyday function, so we offer same day assistance. For more information or to schedule a time for a member of our team to come by and take a look at your garage door, call us at 612-886-9606.


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24/7 Repair Services

Navigating COVID-19

We are still open as an essential business

To our valued customers,

Recent news about COVID-19 is unfortunate for many of our customers and our local businesses. As we continue to learn more about COVID-19 and as other businesses start the Pause phase of the recent Executive Order, our team at Rise & Shine Garage Doors would like to express our concern for all those who have been affected. Our employees and our customers are our top priority , and we are doing everything we can to ensure the health and safety of each.

We have been closely monitoring the situation since it began and fully support all precautions being taken to prevent any further spread of the virus. Rise & Shine Garage Doors has remained open and in full operation as we understand how important it may be to your daily lives to have a fully functional Garage Door. We continue to follow the plan we set in place in March when this pandemic began and will continue to do so. These are the changes we have made to our policies to help prevent the spread:

  • Our technicians will practice social distancing rather than shaking hands at the door.
  • Estimates and repair recommendations will be done remotely or over the phone while our customers stay inside or quarantined.
  • Preferably all payments will be made by credit card rather than by check.
  • We will continue to clean up after ourselves, wash our hands, and use hand sanitizer often.

The nature of our industry allows us a lot of flexibility in these times as most of our technicians are working in one to two man crews which is well under the guidelines that have been laid out before us. We even have the ability to complete all work without any face to face interactions and take payments over the phone.

We thank you for working with us as we navigate this situation.

With kind regards,

Josh Dutcher and Alex Johantgen

Rise & Shine Garage Doors Team

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