Stripped Gear On LiftMaster OpenerHaving a Garage Door that won’t open can be a major issue. Whether you are leaving for work or get the kids out the door on their way to school, a Malfunctioning Garage Door will quickly put a damper on your plans. This was recently the case for one of our Minneapolis, Minnesota customers. This homeowner was going to be on his way to work when suddenly pressing the garage door button no longer opened his garage door. After trying to do some quick troubleshooting the customer decided it would be best to have a professional take a look. This is where Rise & Shine Garage Doors came in to play, we quickly within a couple hours had a technician onsite to assess the issue. It was determined that the gear inside the Garage Door Opener had stripped out. After going over all the repair/replacement options the customer decided the best course of action was to replace the Gear Assembly. Within 1 hour of our arrival we had this job completed and this customer on his way to work. Our customer was so happy to be on his way that he said he would definitely be recommending us to friends and family.

What makes a Gear Strip?

There are many reasons why a Gear on a Garage Door Opener may strip out. Many of which can be avoided with Annual Garage Door Tune Up/Inspections. This would allow a trained technician evaluate the overall health of your garage door to ensure peak performance at all times. Here is a list of the most common problems that cause Gears to strip:

  • Broken Spring (Running your opener with a Broken Garage Door Spring will cause added stress to the opener and over time cause the gear to strip out)
  • Worn out Rollers (Garage Door Rollers are the #1 cause to gears stripping, when rollers go bad they essentially stop rolling all together. Thus more or less dragging in the tracks which does no good to any aspect of the garage door)
  • Broken Cable (if you notice your door is crooked or you have a broken cable refrain from trying to operate your garage door. Your door will only go more crooked and get jammed causing damage to the operation system)

If you are experiencing any of these issues with your garage door operating system, the pros at Rise & Shine Garage Doors can help you! Always offering our Minneapolis customer free onsite estimates allows you to get a professional opinion at no cost to you. Simply call 612-886-9606 to schedule an appointment.


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Navigating COVID-19

We are still open as an essential business

To our valued customers,

Recent news about COVID-19 is unfortunate for many of our customers and our local businesses. As we continue to learn more about COVID-19 and as other businesses start the Pause phase of the recent Executive Order, our team at Rise & Shine Garage Doors would like to express our concern for all those who have been affected. Our employees and our customers are our top priority , and we are doing everything we can to ensure the health and safety of each.

We have been closely monitoring the situation since it began and fully support all precautions being taken to prevent any further spread of the virus. Rise & Shine Garage Doors has remained open and in full operation as we understand how important it may be to your daily lives to have a fully functional Garage Door. We continue to follow the plan we set in place in March when this pandemic began and will continue to do so. These are the changes we have made to our policies to help prevent the spread:

  • Our technicians will practice social distancing rather than shaking hands at the door.
  • Estimates and repair recommendations will be done remotely or over the phone while our customers stay inside or quarantined.
  • Preferably all payments will be made by credit card rather than by check.
  • We will continue to clean up after ourselves, wash our hands, and use hand sanitizer often.

The nature of our industry allows us a lot of flexibility in these times as most of our technicians are working in one to two man crews which is well under the guidelines that have been laid out before us. We even have the ability to complete all work without any face to face interactions and take payments over the phone.

We thank you for working with us as we navigate this situation.

With kind regards,

Josh Dutcher and Alex Johantgen

Rise & Shine Garage Doors Team

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