new sensorImagine getting ready to leave for work, pulling out of your driveway and going to close the garage door but it won’t shut. This was the case for one of our Andover customers. There are many garage door issues that can cause the door to not close, the most common being misaligned safety sensors. This particular customer had a safety sensor issue but it turned out to be a short in the wiring. We ended up replacing the safety sensors all the way back to the opener with brand new wiring. This immediately resolved our customers issue and will ensure safe operating for years to come.

 Reasons for a Garage Door not closing

As stated previously, the most common reason for a garage door not wanting to close is misaligned safety sensors. The easiest way to determine this is by checking the safety sensors to ensure both lights are on and solid. If you try to operate the garage door and the opener flashes or clicks 10 times, the opener is telling you there is something wrong with the safety sensor alignment. It is very common for someone to accidently bump one of the sensors causing them to go offline. There is typically a wingnut that can be loosened to adjust the safety sensor. This will ensure safe and proper operation. Here are some other issues that could cause your garage door to not close:

  • Worn out Garage Door Rollers
  • Garage Door Opener Forces not Set Correctly
  • Broken or Dumped Garage Door Cable
  • Broken Garage Door Spring
  • Loss of Power to Garage Door Opener
  • Bad Battery on Garage Door Remote

Rise & Shine Garage Doors has all the tools and training to perform any and all of these repairs as needed in the Andover MN area. Garage Doors can be extremely dangerous and cause serious harm. We recommend everyone call a professional no matter what the issue to avoid injury. Same Day appointments are available in the Andover area. If you are interested in making an appointment simply call 612-886-9606 our contact us page.


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Navigating COVID-19

We are still open as an essential business

To our valued customers,

Recent news about COVID-19 is unfortunate for many of our customers and our local businesses. As we continue to learn more about COVID-19 and as other businesses start the Pause phase of the recent Executive Order, our team at Rise & Shine Garage Doors would like to express our concern for all those who have been affected. Our employees and our customers are our top priority , and we are doing everything we can to ensure the health and safety of each.

We have been closely monitoring the situation since it began and fully support all precautions being taken to prevent any further spread of the virus. Rise & Shine Garage Doors has remained open and in full operation as we understand how important it may be to your daily lives to have a fully functional Garage Door. We continue to follow the plan we set in place in March when this pandemic began and will continue to do so. These are the changes we have made to our policies to help prevent the spread:

  • Our technicians will practice social distancing rather than shaking hands at the door.
  • Estimates and repair recommendations will be done remotely or over the phone while our customers stay inside or quarantined.
  • Preferably all payments will be made by credit card rather than by check.
  • We will continue to clean up after ourselves, wash our hands, and use hand sanitizer often.

The nature of our industry allows us a lot of flexibility in these times as most of our technicians are working in one to two man crews which is well under the guidelines that have been laid out before us. We even have the ability to complete all work without any face to face interactions and take payments over the phone.

We thank you for working with us as we navigate this situation.

With kind regards,

Josh Dutcher and Alex Johantgen

Rise & Shine Garage Doors Team

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