24 Hour Repairs in Minneapolis, MN

photo_eyesIt is never easy when something breaks down and it is even worse when it happens unexpectedly. It can throw off your entire schedule and if something breaks down late at night you don’t want to have to wait until morning to have it repaired. Especially when the thing that has broken down is your Garage Door or Garage Door Opener. Sometimes the Garage Door can get jammed open due to a broken cable or torsion spring or the Garage Door Opener may stop working and now your door won’t close properly. Rise & Shine Garage Doors offers 24 Hour Repair Service to meet all of your emergency needs. Over in Minneapolis, MN we had a customer that had an issue with their Garage Door Opener happen at the end of the night when they were locking down the house to go to bed. This customer was concerned about leaving the Garage Door open overnight with their cars and valuables exposed. Even though it was 7:30 PM when the initial contact was made we were still able to have a technician out to their residence within an hour. We were able to make the repair and get the customer’s Garage Door closed and locked down for the night.

Broken Torsion Spring in Vadnais Heights, MN

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With the weather finally warming up in Minnesota not many of our customers are thinking about their Garage Door any more. Now is the time where you just want to open up the door, take out the grill and some lawn chairs and maybe have a cold beverage and relax. If you suddenly have a broken torsion spring that could really put a kink in your summer plans especially if it is on a weekend. This was the case for one of our customers over in Vadnais Heights, MN; they were having a graduation party the following day and suddenly had a torsion spring snap. It happened on a Saturday afternoon and the customer was concerned about finding someone to take care of the repair; we were able to have a technician out within two hours of the initial contact to make sure the grad party went off without a hitch.

Broken Garage Door Spring Twin Cities MN

broken spring twin citiesHas your garage door ever had trouble opening? Perhaps it only goes up a few inches or feet and stops, or maybe it doesn’t open at all. This is most often due to a Broken Garage Door Spring. Garage Door Springs are the lifeblood of the over Garage Door Torsion System; without the springs the garage door would be far too heavy for your opener to lift it. It is not uncommon for garage doors to weigh in excess of 300 lbs. A broken spring was most recently the culprit for one of our Twin City, MN customers. The customer called after trying to leave for work noticing the garage door only opened a couple of inches and stopped.

Navigating COVID-19

We are still open as an essential business

To our valued customers,

Recent news about COVID-19 is unfortunate for many of our customers and our local businesses. As we continue to learn more about COVID-19 and as other businesses start the Pause phase of the recent Executive Order, our team at Rise & Shine Garage Doors would like to express our concern for all those who have been affected. Our employees and our customers are our top priority , and we are doing everything we can to ensure the health and safety of each.

We have been closely monitoring the situation since it began and fully support all precautions being taken to prevent any further spread of the virus. Rise & Shine Garage Doors has remained open and in full operation as we understand how important it may be to your daily lives to have a fully functional Garage Door. We continue to follow the plan we set in place in March when this pandemic began and will continue to do so. These are the changes we have made to our policies to help prevent the spread:

  • Our technicians will practice social distancing rather than shaking hands at the door.
  • Estimates and repair recommendations will be done remotely or over the phone while our customers stay inside or quarantined.
  • Preferably all payments will be made by credit card rather than by check.
  • We will continue to clean up after ourselves, wash our hands, and use hand sanitizer often.

The nature of our industry allows us a lot of flexibility in these times as most of our technicians are working in one to two man crews which is well under the guidelines that have been laid out before us. We even have the ability to complete all work without any face to face interactions and take payments over the phone.

We thank you for working with us as we navigate this situation.

With kind regards,

Josh Dutcher and Alex Johantgen

Rise & Shine Garage Doors Team
612-886-9606
Info@CallRiseandShine.com

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