broken cable hugoThere is nothing worse than waking up and getting ready for a busy day when SNAP! Your Garage Door Cable Breaks… Now your door is likely crooked, possibly hanging out of the tracks. There go all your plans you had made for the day right? This was recently the case for one of our Hugo, MN customers. Our customer called assuming their plans for the day were not going to happen, but we were able to rush out repair the garage door same day! The door was in need of a lot of work, we replaced the cables, bottom brackets, rollers and bent track and it now runs better than ever. The homeowner was also able to go about the day and resume the plans they had made. Not every problem has ruin the day, especially if you have a company that has your back!

Are Garage Door Cables Dangerous?

As most people know Garage Door Repair is not typically a DIY project. This is most certainly the case when it comes to Garage Door Cables. The cables are constantly under immense tension from the Torsion Spring System. With hundreds of pounds of torque, serious injury or even death can occur without the proper tools, and training. When a cable breaks the garage door often times goes crooked, we recommend you do not try to run the Garage Door Opener. This will only cause further damage to the door or opener which in turn will up your repair costs. Here are the most common reasons for a cable to break:

  • Rust or Corrosion: Rust is the number one reason why cables break, slowly but surely rust will eat away the threads of the cables until they can no longer support the weight of the garage door.
  • Fraying: Cables can also fray, this is less common but still happens quite regularly. It is important to check cables often.
  • Broken Spring: A broken spring can also lead to a broken cable, when a spring breaks the weight of the garage door is often increased which causes more weight to rest on the cables.Repaired Cable Hugo

Whatever the cause don’t let a broken cable ruin your day, be sure to call the experts at Rise & Shine Garage Doors. We always offer Same Day Service, and our trucks come fully stocked to handle any problem you may have. To schedule simply fill out our online appointment form or call 612-886-9606.


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24/7 Repair Services

Navigating COVID-19

We are still open as an essential business

To our valued customers,

Recent news about COVID-19 is unfortunate for many of our customers and our local businesses. As we continue to learn more about COVID-19 and as other businesses start the Pause phase of the recent Executive Order, our team at Rise & Shine Garage Doors would like to express our concern for all those who have been affected. Our employees and our customers are our top priority , and we are doing everything we can to ensure the health and safety of each.

We have been closely monitoring the situation since it began and fully support all precautions being taken to prevent any further spread of the virus. Rise & Shine Garage Doors has remained open and in full operation as we understand how important it may be to your daily lives to have a fully functional Garage Door. We continue to follow the plan we set in place in March when this pandemic began and will continue to do so. These are the changes we have made to our policies to help prevent the spread:

  • Our technicians will practice social distancing rather than shaking hands at the door.
  • Estimates and repair recommendations will be done remotely or over the phone while our customers stay inside or quarantined.
  • Preferably all payments will be made by credit card rather than by check.
  • We will continue to clean up after ourselves, wash our hands, and use hand sanitizer often.

The nature of our industry allows us a lot of flexibility in these times as most of our technicians are working in one to two man crews which is well under the guidelines that have been laid out before us. We even have the ability to complete all work without any face to face interactions and take payments over the phone.

We thank you for working with us as we navigate this situation.

With kind regards,

Josh Dutcher and Alex Johantgen

Rise & Shine Garage Doors Team

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