Reliability is very important when it comes to your Garage Door in your own home but it is even more important if you run a business where you rely on a commercial garage door operating properly dozens of times per day. In New Hope, MN we had a customer contact us about their Commercial Garage Door that they use for ventilation in their work shop area; someone had run in to the door and all the sections had fallen out of the tracks completely. This customer had contacted a few different companies and one had promised to come out but did not show up; so not only were they dealing with their broken door but unreliable companies. Once they had gotten a hold of us at Rise & Shine Garage Doors we were able to have three technicians onsite and the Garage Door rebuilt in back in operational condition about three hours later. This customer was thrilled and knows who to call the first time for all their Garage Door needs.
This week in Minneapolis, Minnesota we were able to help out one of our customers on a rental property. This particular customer was unsure whether repairing the existing garage door or replacing it would be the best option. We were able to give options on both repair and replacement, the customer ended up going with the new door option. It was apparent that the door had ran into something which caused it to go off track. There was damage to the cables, rollers and sections. Within 24 hours of the initial visit we had a brand new garage door installed. We replaced the existing garage door with a new Hormann, Gemini 2100, non-insulated, raised panel garage door. The trim on the garage door was also worn and the customer had mentioned he wanted it replaced so we were able to take care of that on the same trip.
When is the right time to replace a garage door? This is one of the most common questions we get from our customers. Most recently one of our Minneapolis customers was having this same dilemma. He called us out to take a look at the garage door that had a 
The snow is gone, and the birds are chirping. In the garage door industry this means its New Garage Door Season! Summer is the by far the busiest time for Installation of New Garage Doors. However, this does not mean we are too busy to help you with your garage door needs. We are still offering same day 
When something around the home breaks it’s typically more cost effective to repair it VS replace it. The same can be said for garage doors, however in some cases a door can be so damaged that the only repair is full replacement. This was most recently the case for one of our Twin Cities, MN customers. Initially the customer called for a Garage Door Repair, but once our technician arrived it was very clear the door could not be repaired. After explaining the situation to the homeowner we were able to schedule a time to replace the door. After special ordering the sizes/style door, our customer couldn’t be happier with the finished product.
Working on Garage Door’s over the years we understand that accidents happen. Seeing doors that have been run into with cars or stuck on a shovel. There are many accidents that happen every day. It is our job to try and at least make the experience you have with getting the accident repaired a fast, and friendly one. We pride ourselves on our customer service as well as our ability to get your Garage Door back in working order ASAP! Recently one of our customers in St. Paul Minnesota accidentally ran into his garage door. Unfortunately the door was damaged beyond repair. We were able to work around the customer’s busy schedule to get the 
Sometimes an unfortunate accident can actually turn into an opportunity.. This was recently the case for one of our customers in NE Minneapolis. While many folks know winter can cause all sorts of havoc on a garage door, but having your garage door run in by a vehicle is probably the last of your concerns. Well, this is exactly what happened to this particular homeowner. Instead of just trying to patch the door back together, the homeowner decided this was a great opportunity to add some much needed curb appeal to the home.