Category Archives: Questions To Consider When Hiring a Garage Door Company

Broken Spring Replacement in Mendota Heights, MN

Broken Garage Door Spring Repair Mendota Heights, MinnesotaThere are some common repairs with Garage Doors and then there are some uncommon repairs with Garage Doors. Broken Springs are probably one of the most common types of repairs that we do with Garage Doors and it can happen to you at any time. In Mendota Heights, MN we had a customer who had just come home from vacation when their spring snapped. Often times it can sound like a gun just went off because there is so much tension on those springs that when they break it can be very dangerous. This is why you always want to trust your Torsion Spring Replacement with an expert. This will ensure that the job is done properly, safely, and you won’t have any other issues in the future. For the Mendota Heights customer we were able to get a technician out immediately after they contacted us and get their Garage Door up and running again within hours.

Always Request a Free Estimate

In this industry there are a lot of different spring systems and also different sized springs; this is why we always offer a free estimate to determine exactly what you have and give you all your replacement options. Sometimes we get customers calling looking for exact price quotes over the phone and while we can certainly offer ballpark numbers and also guess a little bit we usually do not like to make it a guessing game. We don’t want to show up to your home under a false pretense and then find out that it is something completely different. Here are some things to look for:

  • Store-bought doors
  • Plastic Parts
  • Extension Springs
  • Roll-up doors
  • Oversized doors

These are the kinds of issues we can run in to if we try to guess over the phone about what it is that you have and often times we get it wrong and it just creates confusion. So in the future make sure to take advantage of our free estimates and let our experienced technicians deliver on our award winning customer service.

Trust the Best and We Will Handle the Rest

At Garage Door Repair Company we are always working hard to make sure our customers are happy and satisfied. This is the main reason that we started this company was to make sure we focus on customer service first. With this in mind we always be guided to delivering the best experience possible. So trust the best and we will handle the rest means that you won’t need to find another Garage Door company every again! Just fill out our website appointment form or call 612-886-9606 to find out!

Torsion Conversion in South St. Paul, MN

Torsion System

Often times our customers will inquire about purchasing a brand new Garage Door and price will be a huge talking point when we are giving out quotes. However a cheaper price does not always mean a good quality product. For example some of the larger corporate hardware stores will have Garage Doors for sale at a very cheap price and it seems like this is the route to go. However down the road when a Torsion Spring breaks or a Cable snaps, customers that have purchased these cheaper doors find out that the spring system that was installed, such as an easy-wind or torque-master system, cannot be repaired and that is when they must have a standard Torsion Conversion done.

This was the case for one of our customers in South St. Paul, MN where they had moved in to a new home and found that the seller had purchased a cheaper door replacement and now they had a broken spring on an easy-wind system. Many of the components of this system are made of plastic or other sub-par materials and are put together in a way that cannot be repaired but only replaced. The cost of the replacement is not cheap which is why we will always recommend that you have your Garage Door Installation done by one of our professional technicians at Garage Door Repair Company with a standard Torsion system in place to avoid having to do a costly Torsion Conversion down the road.

Components in a Torsion Conversion

Part of the reason we always recommend having your Garage Door Installation done by one of our professionals is the amount of parts and labor that go in to a Torsion Conversion. First you have to tear out the old system which is time consuming and dangerous and then install the new system. Here are some of the components that are involved in a Torsion Conversion:

  • New Steel Shaft
  • New Torsion Springs
  • New End Bearings
  • New Center Bearing
  • New Drums
  • New Center Plate
  • New Cables

All of these things are necessary when performing a Torsion Conversion in South St. Paul, MN or any part of the Twin Cities metro and are warrantied for 5 years from the date of Installation

Professional Installation

In the future when you are considering replacement of your Garage Door make sure that you have a professional installation done to avoid costly repairs in the future. Torsion Conversions can be done same-day and our technicians always have fully stocked trucks to meet any of your needs but getting things installed properly the first time is always recommended. For all your Garage Door repairs or installations needed trust the experts at Garage Door Repair Company to help you save money and headaches in the future.

5 Questions to Consider When Hiring a Garage Door Company

Garage Door Company MNAnytime you are going to hire a home service provider, it can be hard to know who the right one to choose is. You are trusting these people and letting them into your home, this can be a big concern for some people. It is no different with garage doors, there are over 100 different Garage Door Companies in the Twin Cities. So obviously finding the right one can prove challenging. With so many things to consider when hiring the right company for you, we tried to narrow it down to the 5 most important things to consider:

  1. Is the company insured? This is a very important question to ask any home service provider, ensure they have both workman’s compensation and liability insurance to ensure you are not at a fault for any injuries or damage to property. (Garage Door Repair Company is fully insured with workman’s compensation and liability insurance.)
  2. Have the workers been though the proper training for the job? When hiring a professional it is important to know how much training and experience the company requires their employees.(All Garage Door Repair Company employees go through 6 months of on the job training to ensure safety and proper methods)
  3. What is the company’s reputation? This may be the most important part of the search, do your homework on who is coming into your home. Check sites like Google, Yelp, Facebook, Angies list, BBB etc. (Garage Door Repair Company has over 50-5 star reviews, we are also an accredited company with an A rating on the BBB)
  4. What is the turnaround time on repair? Having a Garage Door Repair can often times leave you with a big headache. Perhaps the company can’t come out for a week or maybe they need to order parts to get the job done. Make sure you ask what their current lead time is. (At Garage Door Repair Company we always offer fast, same day service. We can work around your schedule to make sure your day goes on without a hitch. Our technicians always arrive in fully stocked service trucks to ensure the job is completed same day!)
  5. Does the company send out employees or do they use sub-contractors? Do you want to hire a company that is just going to hire another company to do the job? Most homeowners don’t know that some companies will often use sub-contractors for jobs that they either don’t have time to do, or perhaps just don’t want to do.(Garage Door Repair Company will never send sub-contractors to your home, we only send our own top of the line garage door repair experts!)

If you’re ready to take the next step in hiring the right garage door company for you then simply call 612-886-9606.